Welcome to tHE ETHICAL BEAUTY website (the "Site").
By placing an order with THE ETHICAL BEAUTY ("THE ETHICAL BEAUTY", "we", "us" or "our") for products which are
sold on the Site ("Products") you will be deemed to have read, understood and agreed to these Terms & Conditions
("T&Cs"). Please read these T&Cs carefully and, if you are unhappy with any aspect, you should contact one of
our advisors before placing an order with us.
We amend these T&Cs from time to time. Please check the top of this page to see when these T&Cs were last
updated. Every time you order Products from us, the T&Cs in force at the time of your order will apply to the
contract between you and us. If we have to revise these T&Cs and this has a material impact on your order, we
will contact you to give you reasonable advance notice of the changes and let you know how to cancel the
contract if you are not happy with the changes.
1. About THE ETHICAL BEAUTY
This Site is operational in India and all sales on the Site are made by(THE ETHICAL BEAUTY} ITISHA BEAUTY PVT LTD, incorporated in
MUMBAI REGISTRATED RIGHTS TO THE BRAND NAME THE ETHICAL BEAUTY whose registered office is located at
D J R T BLDG 3RD FLOOR GAMDEVI MUMBAI 400007.
You have chosen to visit the Site in India in order to purchase our Products. As a consequence, irrespective
of your place of residence, any purchase you make will occur in India and will be governed by these T&Cs and
laws of the Government of India. Any use of currencies other than INR are purely for your ease of reference.
2. Other policies
The following additional policies (which can be accessed by clicking on the links below) also form part of
these T&Cs and should be read carefully before placing an order:
Privacy Policy; and Returns Policy.
3. Eligibility
In order to make a purchase through the Site or to use the services or features made available to you on the
Site you will be required to register. When you register, you will be required to provide information about
yourself including, but not limited to, your name, telephone number and e-mail address, which is true,
accurate, current and complete in all respects. Should any of your registration information change in future
you are required to amend your personal online account immediately. We may change registration requirements
from time to time. Furthermore, when ordering items, you will be required to provide payment details and you
represent and warrant that the payment details you provide on ordering are both valid and correct and you
confirm that you are the person referred to in the billing information provided.The purchase of Products
through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Site
in accordance with English law.
4. Pricing policy
We have taken great care in the preparation of the content of this Site, in particular to ensure that the
details, descriptions and prices quoted are correct at the time of publishing. However, we will only accept
orders if there are no material errors in the description of the Products or the prices as advertised on this
Site. All prices are displayed including GST and exclusive of delivery charges. The total cost of your order
is the price of the Products ordered plus GST at the current rate and plus the delivery charges as set out
during the checkout process.We do not charge your credit or debit card until we dispatch your order. Items in
your online Shopping Cart will reflect the most recent price displayed on the Product's detail page.
5. Availability
All Products are subject to availability. Validly stated prices on our Site remain in effect for so long as
the Products are available or as otherwise stated on our Site. We will inform you as soon as possible if the
Products you have ordered are not available.
6. Online ordering process
The ordering process consists of following steps:
you add the Products which you wish to purchase to your shopping cart;
you select your preferred delivery method;
if you would like to send your order as a gift, you can choose to have it gift wrapped at the delivery options
stage of the ordering process, and you will then be offered the opportunity to add a gift note with a personal
message; you provide an address for delivery, a billing address, and any requested payment information; you will
be asked to read carefully and then accept the T&Cs; before submitting your order you will have a final opportunity to review the Products to be purchased and their prices (including any additional charges and fees such as delivery costs) and all of the information you have submitted; and
you will click 'Submit' to finalise your order.
7. Ordering errors
You are able to correct errors on your order up to the point at which you click on 'submit order' on the final
page of our ordering process.
8. Pre-ordering
No payment is taken for pre-ordered items until they have been dispatched from our VENDORS. Dispatch dates can be subject to
change.
9. Acknowledgement and acceptance of your order
We will notify you by e-mail as soon as possible to acknowledge receipt of your order and to provide you with
an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by
e-mail or telephone advising you of this. We will confirm acceptance of your order by sending you an e-mail
that confirms that the Products have been dispatched ("Dispatch Confirmation"). A legally binding contract
between us will be formed when we send you the Dispatch Confirmation (or, in the unlikely event that a
Dispatch Confirmation is not sent due to a processing error, when we dispatch the Products to you) ("Contract").
If you require any information concerning your order please e-mail us at theethicalbeauty2023@gmail.com
or call us on +91 9987721032 during business hours, quoting your order number. We may not accept your order if a Product you have ordered is out
of stock, if we have identified a Product or pricing error, or if we are unable to obtain authorisation for
your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
1O. Delivery
Deliveries can be made ALL OVER INDIA As all our parcels require a signature upon delivery, we are unable to
deliver to PO Box addresses. If you have a question about delivery we will advise you to call our Customer
Services team on +91 9987721032 during business hours.
YOUR ORDERS ARE DIRECTLY SENT BY THE VENDORS AS WE DONT STOCK ANY products SO YOU RECIEVE THE FRESH products
WITH MAXIMUM SHELF LIFE .THE ETHICAL BEAUTY TEAM WILL ASST AT EVERY STEP FOR THE DELIVERY OF YOUR PRODUCT REGARDING
THE INFORMATION .
Please view our delivery options below for full details and terms. Orders to one
address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you
have specified delivery to more than one address when placing your order, there is a separate charge for each
destination address. Any delivery timescales are indicative only.
We are not responsible for delivery delays outside our control. If our supply of the is delayed by an event
outside our control then we will contact you as soon as possible to let you know and we will take steps to
minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event,
but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for
any products you have paid for but not received.Upon delivery of the Products to you, we will provide you with
sufficient information to enable you to exercise your statutory right of cancellation and to address any
intended cancellation to the correct addressee or to return or exchange your Products. For further information,
please see the Your cancellation right and the Your other statutory rights to return Products under the
applicable laws in India.
You may select complimentary samples with Order placed. If there is a particular product you'd like to
try, call our Customer Services team and we will do our best to help. Offer available till stocks last. THE ETHICAL BEAUTY
reserves the right to substitute samples or withdraw this offer at any time.
Standard delivery service is available for most addresses within India. In the event of adverse weather
conditions there may be some delays to the delivery of your order. During Sale periods and promotional offers
delivery may take longer.
12. Inspection
You should inspect the Products upon receipt and check that everything specified on the delivery note is
included. You will be deemed to have accepted the order unless you notify us otherwise and return the Products
in accordance with your cancellation rights or other statutory rights (as referred to below).
13. Payment
Payment can be made through any of the following methods: Visa, Mastercard, Paypal, American Express,UPI.
Payment will be debited and cleared from your account at the point at which your order is dispatched.
You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders
are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment
card refuses to pay or does not for any reason authorise payment to THE ETHICAL BEAUTY, we will not be liable
for any delay or non-delivery of Products. We retain the legal ownership of all Products until full payment
has been made by you and received by us and legal ownership of the Products will immediately transfer back to
OUR VENDORS. if we refund any payment for the Products to you. Risk in the Products transfers to you upon delivery.
Please refer to our Privacy Policy for further information regarding secure payment and internet fraud.
CURRENTLY WE HAVE NO COD AVAILABLE
14. Cancellation, Refunds & Returns
Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.
15. Sale
All sale and promotional items have been displayed and available to buy at the original, higher price for at least 28 days online before being reduced to the reduced price stated either on the Site. Some items within the sale are promotional, therefore the prices of these items are subject to change and may increase after the sale period. Standard Indian delivery of Sale purchases may take up to 7 working days. Sale items may take longer to arrive due to the volume of orders placed during our sale period. Please note that while all products remain in pristine condition, due to the nature of the sale some external packaging may appear slightly worn. Sale items cannot be gift wrapped. Please note that an item could go out of stock during checkout and your purchase is only confirmed once dispatched.
16. Our liability for loss or damage suffered by you
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these T&Cs
we will be responsible for loss or damage that you suffer that is a foreseeable result of our breaking this
contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious
that it will happen or if, at the time the contract was made, both we and you knew it might happen
(for example, if you discussed it with us during the sales process).
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes
liability for death or personal injury caused by our negligence or the negligence of our employees, agents or
subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the
Products as summarised here. We only supply Products for domestic and private use. You agree not to use the
Products for any commercial, business or resale purposes. We have no liability to you for any loss of profit,
loss of business, business interruption, or loss of business opportunity.
18. Questions and complaints
If you have any questions about these T&Cs or if you wish to contact us to complain about any matter in regard
to the Products, please direct your request by email to theethicalbeauty2023@gmail.com or by post to –or write
to our Customer Services team by post at: itisha beauty Pvt ltd (THE ETHICAL BEAUTY)D J R T BLDG 3RDFLOOR GAMDEVI MUMBAI 400007
MAHARASHTRA
19. Transfer of rights
We may transfer our rights and obligations under these T&Cs to another organisation and we will always notify
you in writing if this happens (but this will not affect your rights or our obligations under these T&Cs). You
may only transfer your rights or your obligations under these T&Cs to another person if we agree in writing.
20. REPRESENTATIONS AND WARRANTIES
This Site is provided to you "AS IS". We make no representations regarding the use of or the result of the
use/depiction of the Contents on the Site in terms of their correctness, accuracy, reliability, or otherwise
THE ETHICAL BEAYTY shall not be liable for any loss suffered in any manner by the user as a result of depending
directly or indirectly on the depiction of the Content on this Site.You acknowledge that this Site is provided
only on the basis set out in the Terms of Use. Your uninterrupted access or use of this Site on this basis may
be prevented by certain factors outside our reasonable control including, without limitation, the unavailability,
inoperability or interruption of the internet or other telecommunications services or as a result of any
maintenance or other service work carried out on this Site.
THE ETHICAL BEAUTY shall have the right, at any time, to change or discontinue any aspect or feature of the
Site, including, but not limited to, content, hours of availability and equipment needed for access or use.
Further, the Site may discontinue disseminating any portion of information or category of information.
THE ETHICAL BEAUTY does not accept any responsibility and will not be liable for any loss or damage whatsoever
arising out of or in connection with any ability/inability to access or to use the Site.
THE ETHICAL BEAUTY through the Site intends to provide its users with general information about beauty and
healthcare topics and products. The Site encourages its users to interact with THE ETHICAL BEAUTY and its
employees by asking questions that enables the user to obtain information of a general nature pertaining to
beauty and healthcare topics. The postings on the Site or on social networking sites, including the Site’s
Facebook page, or any information provided over chat or e-mails exchanged with THE ETHICAL BEAUTY , its
employees or representatives (collectively referred to as "Information") which are in furtherance of any
communication made by the user with THE ETHICAL BEAUTY, its employees or representatives is based on the
background provided by the user. The Information is not intended to constitute personal medical suggestion or
be used for any medical diagnosis or treatment. While THE ETHICAL BEAUTY takes reasonable care to ensure that
the Information is accurate, THE ETHICAL BEAUTY makes no representation and takes no responsibility for the accuracy,
completeness, appropriateness or usefulness of the Information. For any specific medical conditions or issues,
users are advised to seek opinion from a certified medical practitioner. In the event any user relies on the
Information provided by THE ETHICAL BEAUTY or its representatives/ employees, he/she may do so at its own risk.
Under no circumstances will THE ETHICAL BEAUTY, its employees, representative or affiliates be liable for the
Information or the consequences of relying on such Information.
In keeping with THE ETHICAL BEAUTY's objective of providing \its users with general information about beauty
and healthcare topics and products,engages experts having knowledge of in their respective fields ("Experts")
to respond to queries posted by users. Any information provided by the Experts, either over the Site, through
e-mails, chat rooms or on social networking sites, including the Site's facebook page (collectively referred
to as "Expert's Opinion") is based on the Expert’s personal opinion. The Expert's Opinion is not intended to
constitute personal medical suggestion or be used for any medical diagnosis or treatment. THE ETHICAL BEAUTY
makes no representation and takes no responsibility for the accuracy, completeness, appropriateness or
usefulness of the Expert's Opinion. In case any user relies on such Expert's Opinion, he/she may do so at its
own risk. Under no circumstances will THE ETHICAL BEAUTY, SITE, its employees, representative or affiliates be
liable for such Expert's Opinion or for the consequences of relying on such Expert's Opinion.
For any general information posted on the Site, users must not infer or assume that such information necessarily
applies to them.
21. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
THE SITE IS PRESENTED "AS IS." NEITHER WE NOR OUR HOLDING, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS
MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE
TERMS AND CONDITIONS OR THE SITE OR ANY OF THE CONTENT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE
NOT LEGALLY EXCLUDABLE.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR OUR HOLDING, SUBSIDIARIES,
AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE) UNDER ANY CIRCUMSTANCES FOR ANY
a. INTERRUPTION OF BUSINESS;
b. ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE;
c. DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION;
d. LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON
THE SITE;
e. VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING
DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES;
f. ANY INACCURACIES OR OMISSIONS IN CONTENT; OR
g. EVENTS BEYOND THE REASONABLE CONTROL OF THE ETHICAL BEAUTY. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT
DEFECTS OR ERRORS WILL BE CORRECTED.FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR
SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE
THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN
IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE
LIABILITY EXCEED.YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR
THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO
SUCH CLAIM OR ACTION AROSE. IF YOU HAVE A DISPUTE WITH US OR ARE DISSATISFIED WITH THE SITE, TERMINATION
OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
This disclaimer constitutes an essential part of this Terms of Use.
22. Law, jurisdiction and language
This Site, any content contained herein and any contracts entered into as a result of usage of this Site are
governed by Indian law. The parties to any such contract agree to submit to the exclusive jurisdiction of the
courts of India. All contracts are concluded in English.
23. ENTIRE AGREEMENT
If any part of these Terms of Use is determined to be invalid or unenforceable pursuant to applicable law
including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the
invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most
closely matches the intent of the original provision and the remainder of the Terms of Use shall continue to be
in effect. Unless otherwise specified herein, these Terms of Use constitutes the entire agreement between you
and THE ETHICAL BEAUTY with respect to the Site/services and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral or written.
THE ETHICAL BEAUTY's failure to act with respect to a breach by you or others does not waive its right to
act with respect to the breach or subsequent and similar